System Requirements
- Email address: CCSF has created a student Gmail account for all students enrolled in credit classes. Official CCSF information, such as registration dates and financial aid, is sent to this student Gmail account. Students can log into their WebStars, click under "Personal Information", and locate their CCSF student Gmail email and password.
- Current Internet Browser: Internet Explorer (PC, version 7* - 8 is currently not compatible**) or Firefox (PC, Mac - latest updated version preferred - and please note the system requirements for the latest version of Firefox).
- **Internet Explorer 8 is currently incompatible with Insight. Until core issues with the coding in 8 are resolved, please use Internet Explorer 7 or install Firefox.**
--------> Link to Internet Explorer 7 for Win XP service pack 2; If you are using Windows Vista, please download and install Firefox until the IE 8 issues are resolved.
- You must have "pop-up" blockers disabled in your browser to use this site.
- Adobe Acrobat Reader.
- Current Word Processor: like Microsoft Word, Word Perfect, Open Office (see your college bookstore for educational pricing).
- Current registration for the class.
Browser Check
The sections below are a readout of your browser and plugin settings. If you are missing a plugin there will be a link to where you can dowload the plugin. Please verify that your Browser is one of the supported browsers for Insight listed above under System Requirements.
Disable Pop-up Blocker
How to Disable Pop-up Blocker in your Browser (for Insight supported browsers)
PC
1. Click the Tools menu
2. Click Pop-up Blocker
3. Click Turn off Pop-up Blocker (if it is already off it will say "Turn on Pop-up Blocker" in which case don't do ANYTHING.)
How to disable pop-up blocker in FireFox 3:
1. Click on the Tools menu
2. Click on Options
3. Click on the Content tab
4. Uncheck the box next to "Block pop-up windows"
5. At the bottom of the screen click the OK button.
1. Click on Firefox
2. Click on the Content Tab
3. Uncheck the box next to "Block pop-up windows"
4. Close the window
Empty Browser Cache
What is a browser cache?
Your web browser downloads and stores files from websites you visit in order to allow the webpages to load faster when you revisit them. This is called "caching". It means that if new data has been added to the webpages, your browser cached pages won't display the data until the cache has been "refreshed".
So, to resolve this problem of getting old data instead of new, you should periodically clear the browser cache in order for your browser to function more efficiently and also display the latest data to you for the site you are viewing. This is especially important for users of our Insight system as instructors are making changes in your course frequently - such as grading assignments, updating content, and posting to discussion forums.
How to Empty Your Browser Cache
PC
1. Open Internet Explorer
2. From the top menu, click Tools
3. Choose Delete Browsing History
4. Click the Delete Files button.
5. It will ask if you’re sure, click the Yes button
6. Click Close
How to empty your browser cache in FireFox 3:
1. Open Firefox
2. From the top menu, click Tools
3. Choose Clear Private Data
4. Check Cache
5. Click Clear Private Data Now
1. Open Firefox
2. From the top menu, click Firefox
3. Choose Preferences
4. Click the Privacy icon
5. Click the Cache tab
6. Click the Clear cache now button
7. Close the Preferences window
Enable Java
How to Enable Java in Your Browser
PC
1. Open Internet Explorer
2. From the top menu, click Tools
3. Choose Internet Options
4. Click the Security tab
5. Click Custom Level
6. Scroll to find the Scripting header
7. Verify that Scripting of Java applets is enabled
8. Click OK
How to enable Java in FireFox 3:
1. Open Firefox
2. From the top menu, click Tools
3. Choose Options
4. Click the Content icon.
5. Check Enable Java.
6. Click OK.
1. Open Firefox
2. From the top menu, click Firefox
3. Choose Preferences
4. Click the Content icon
5. Check Enable Java
6. Close the Preferences window
Enable Cookies
How to Enable Cookies in Your Browser
PC
1. Open Internet Explorer
2. From the top menu, click Tools
3. Choose Internet Options
4. Click the Privacy tab
5. Click the Advanced button
6. Check Override automatic cookie handling
7. Check Always allow session cookies, then click OK
8. Click OK again
How to enable Cookies in FireFox 3:
1. Open Firefox
2. From the top menu, click Tools
3. Choose Options
4. Click the Privacy icon.
5. Click the Cookies heading
6. Check Accept cookies from sites
7. Click OK
1. Open Firefox
2. From the top menu, click Firefox
3. Choose Preferences
4. Click the Privacy icon
5. Click the Cookies tab
6. Check Allow sites to set Cookies
7. Close the Preferences window